Shipping policy

At Stela Foods, we take great care to ensure that your frozen goods arrive in perfect condition. We offer personal delivery within Dublin to maintain the highest quality of service and ensure your items are delivered safely and on time.

How Our Delivery Works:

Personal Delivery: All orders of frozen goods are delivered directly to your doorstep by our dedicated delivery team. This ensures that your items are handled with the utmost care and are kept at the proper temperature.

Delivery Time: We aim to deliver your order within 1-2 business days from the time of purchase. You will receive a confirmation email once your order is dispatched, along with an estimated delivery window.

Free Delivery on Orders Over €200: Enjoy free delivery on all orders over €200. For orders under this amount, a small delivery fee may apply.

Frozen Goods Handling: To guarantee the quality of your frozen goods, we use insulated packaging and ice packs to keep your items frozen during transit. Please ensure someone is available to receive the delivery at your address.

Delivery Areas:

We currently offer delivery within Dublin. If you are outside our delivery zone, please contact us for more information about potential future delivery areas.

What to Expect on Delivery Day:

Our delivery team will contact you to confirm the time of your delivery.

Ensure someone is available at the delivery address to receive the frozen items.

Upon receiving your order, please store frozen goods in your freezer immediately to maintain their quality.